Sellers will provide their own customer service. Assuming repeat sales is their goal, they have the most incentive to provide the best customer experience possible. They can do it in several ways…
- Call this number XXX - XXX - XXXX if you have questions.
- FAQ website link.
- Email link.
- Reputation rating.
Buyers are happy to give a review, especially if they appreciate the service or product. They can also give a negative review. Assuming they are not the same person or hired by the seller give fake reviews, they can do it in several ways…
- Referrals aka Recommendations.
- Thumbs up / Thumbs down
- 5 Star Rating.
Market Place Navigation and Guides will come up automatically by other SAFEX users. But we should do our best to make it stupid simple.
Majority of the population are conditioned to “depend/trust” big corporations, but we really don’t need them anymore. We are free to trade and just need to take that first step to independence.